![]() ![]() In August last year, Nest apparently launched an investigation into its smart doorbell glitches as a result of users reporting delayed notifications, outages, random disconnects and false notifications. “We cannot and do not guarantee that you will receive notifications within any given time, or at all” - Nest terms & conditions Others went direct to Nest by contacting its online community support service and seeking help and guidance. Some posted on Reddit to see if others were experiencing similar issues. Some incidences were much more than brief drop-outs or delays of a second or two, people were detailing occasions where minutes went by before action appeared on the Nest app after it had taken place in real life. ![]() But what if these products were not as proficient at keeping users safe as they appear to be? And, what if, on top of this, there was a lack current guidelines for making sure these products operated in such a way as to keep you secure, as opposed to merely being a safe piece of home gadgetry that won't short-circuit or catch fire?įrom last spring, a number of Nest users started experiencing serious latency or video lag issues on their products. Just look at the product names: Nest Protect, Nest Secure, Nest Guard, Nest × Yale Lock, Nest Cam IQ. The biggest selling point for Nest smart-home kit is undoubtedly security, keeping you and your family safe. Science Photo Library / Nelza Jamal / EyeEm / WIRED ![]()
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